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FAQs

PAYMENT METHODS

Credit card:  Visa, Mastercard, American Express and Discover, Apple Pay

PRODUCT AVAILABILITY

Although availability may be indicated on the site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, at our discretion, ship products that have substantially similar functionality and specifications to the products ordered or cancel your order.

LOOKING FOR PREVIOUSLY FEATURED VIDEOS?

Visit our YouTube Channel. New videos are frequently featured on the website. Previous videos are archived on the YouTube Channel.

DELIVERY TIME

Orders placed in the US will be delivered within 2-6 business days. International orders will be delivered within 2-4 weeks. Any order placed on the weekend or on a Holiday will be handled the next available business day.

RETURN & EXCHANGE POLICY

You have 7 days from the day you receive your package to contact us. All items that are being returned for refunds or exchanges must be new and unworn. We reserve the right to deny any refund or exchange requests. We do not provide shipping labels unless there is a discrepancy on an item you ordered.  

CAN I CANCEL MY ORDER?

Unfortunately, we are unable to cancel orders once your order has been submitted, as we can't disrupt the flow in our warehouse. Please make sure to double check your order before starting the checkout process. You will have to follow our normal return procedure.

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© 2023 REYNAISSANCE Co.